![]() You would enter your business name, information, and essentially re-verify your GBP business listing. Note: If you are trying to get access to a Service Area Business (SAB) GBP listing – a business that doesn’t have a physical address listing on the GBP profile – the process is a bit different. If you are an employee or a digital marketing agency helping the business with their digital marketing, you would request Manager access. If you are the owner of the business, you will want to request Ownership. They will need to write down that number and give that to you so you can access the account. If you are a digital marketing agency and you see this option, contact the business owner before you click one of these options (verify by phone or email).Īlert the owner that they will be called or emailed by Google with a PIN number. In some instances, you may be asked to “verify to manage this location.” Open the original email you received when you requested access to the GBP listing and click on View Request or open the rejection email and click OK.Įither one of those emails should let you start the process to prove your ownership of the listing. If your request is denied, you should be given the option to either appeal or be allowed to verify your affiliation with the business listing. If the ownership request is approved, you’ll get an email notifying you and you will be able to manage the listing in your GBP dashboard. If the owner doesn’t respond, you will then be able to go in and claim the listing. You will receive an email regarding this request. That person has seven days to respond to the request for ownership or management. Once you click the Submit button an email will be sent to the person who currently has ownership of the GBP listing. If you get a negative review from an ex-employee, you can flag the review by logging into your GBP dashboard, click on the review, and the three dots on the right-hand side. That violates Google’s User Contributed Content Policy’s Conflict of Interest guideline. What’s even worse is when an ex-employee writes a bad review about your company. What Do You Do When an Ex-Employee Writes a Negative Review About Your Business? GOOGLE MY BUSINESS SIGN UP HOW TOYou need to show Google that you are qualified to have a Google Business Profile profile.įor more information on what to do when your Google Business Profile listing gets suspended, check out Google Business Profile Listing Suspended? Here’s How to Recover. Remember, you are not owed a GBP profile. Once Google Business Profile Support responds to you about your suspension, you will want to correspond with GBP support via those emails moving forward until the issue is resolved.Įssentially, you need to prove to Google that you are a real and legitimate business that is eligible for a GBP listing. GOOGLE MY BUSINESS SIGN UP REGISTRATIONYour registration with the Secretary of State or other business governing body, etc.A picture of a copy of your business license.A photo of your business vehicle if you have a Service Area Business (SAB).Your permanent business signage – both outside and inside your building.Make sure when you submit your reinstatement request you explain that you have fixed the listing issues and provide proof that you are a legitimate business that is eligible by uploading photos of: Google Business Profile Support will need time to review the information you submit. Note: Do not fill out more than one reinstatement request. Once you have identified the potential issues – and your business does, in fact, qualify for a GBP listing – you should fix any issues with your listing and then fill out a reinstatement request. Some businesses just don’t qualify, at all, for a GBP profile. The first thing you need to do is carefully read Google Business Profile guidelines to try to identify which rules your listing violated and determine if your business even qualifies for a GBP profile at all. If your GBP profile is suspended, don’t panic. So What Do You Do If Your Listing Gets Suspended? Whether it’s a totally fake business listing or a keyword-stuffed business name, these types of rule-breakers can cause harm to many people – both for searchers and other local businesses. There Are Spammy and Fake Competitor Listings Dominating the – What Can I Do?įor SEO practitioners, the word “spam” has a negative connotation. Here are five common Google Business Profile problems users encounter and how to solve them. It can also trigger business listings to get suspended and cause other issues to arise throughout the course of GBP management. People often take liberties with interpreting these guidelines which can cause spam and fraudulent listings. Google has laid out the guidelines for when, if, and how businesses can represent their businesses on Google Business Profile.īut even those guidelines can be confusing. So when problems with GBP profiles happen, the fixes can be more complex, nuanced and can often lead to confusion. ![]()
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